You assess the damage,
we simplify file processing
Miralia automates the management of your expert reports (property & casualty, construction, automotive, marine, health & protection…) and frees up your time in the field.
The result: files processed faster, without sacrificing rigor.
Use cases designed for your business
- Email analysis
- Categorization of email body and attachments
- Extraction of policy number or reference
- File lookup in the CRM/ERP
- Upload of renamed attachments and email
- Insertion of extracted data such as date of loss, circumstances, etc.
- Email labelling with a tag to reflect processing status in the CRM/DMS
- Appointment management module
- Cancellation of an appointment
- Notification of a new appointment
- Notification of an appointment change
- Email analysis
- Categorization of email body and attachments
- Extraction of policy number or reference
- File lookup in the CRM
- Upload of renamed attachments and email
- Email labelling with a tag to reflect processing status in the CRM/DMS
- Identification of complaint type
- Detection of urgency or follow-up
- Sorting of acknowledgments: Read (archive) vs. Unread (workflow)
- Filing of unread acknowledgments in the DMS
- Automatic management of read receipts, distinguishing between Read (to be archived) and Unread (to be entered into the workflow)
Benefits
Choosing Miralia means combining performance and compliance to serve your policyholders.
Enhance service quality
Fast processing, reliable and personalized responses thanks to a high-performance AI with no hallucinations
Streamline subscription journeys
Simplified and automated workflows to increase your policyholder base
Simplify claims management
Messages and attachments are processed automatically to respond faster and more efficiently to your policyholders
Stay compliant
An AI solution compliant with European regulations: IA Act and GDPR
Build trust
A traceable and explainable AI that allows every response to be explained
Concrete results
Miralia supports numerous companies to optimize their processes and improve performance on a daily basis.
“AI makes perfect sense here, on use cases where we let employees focus on the heart of the case.“
Maxime Caussin
Project Director, P. Plasse
250.000
Emails processed / year
“Miralia allows us to easily retrieve contracts, understand which documents they contain, and save time in the responses we provide.”
Corinne Le Lann
Director of Operations, AssurOne
9000
Emails and attachments analyzed per month
“They came at exactly the right time, just when I was thinking about automating the processing of our emails.“
Renaud Pellet
CEO, La Médecine Libre
÷6
Email processing cost
A solution that perfectly integrates into your stack
Connect Miralia to the tools you already use. Discover the most popular integrations in your sector.
Categorize messages based on detected intents and label them in real time directly in your inbox for more efficient processing.
Automatically populate your claims management system by extracting relevant information from incoming messages and attachments.
Automatically populate your claims or expert case management system by extracting relevant information from incoming messages and attachments.
Bring meaning and control
over your customer relationship
Try our explainable, efficient, and reliable AI today.
