You support your policyholders,
we support your employees
Miralia automates the processing of policyholder requests (subscriptions, claims, expert assessments, etc.)
and frees up valuable time for your teams.
The result: a faster, smoother, and more satisfying customer experience.
Use cases designed for your business
- Customer identification
- Identification of attachments and automatic addition to the correct case file
- Verification that all required documents are properly integrated into the information system
- Case validation
- Verification of termination eligibility (clause, anniversary date, etc.)
- Email sent to the customer to validate or reject the termination, with the reason specified
- Addition of categorized attachments to the correct case file
- Notification of the case manager
- A specific workflow can be set up depending on the type of attachments
- Automatic creation of a case file in the information system
- Addition of the email to the correct case file
- Addition of attachments with automatic renaming based on categories
- Update of the appointment status in your information system
- Addition of the meeting and attachments to the correct case file
- Removal of the appointment from the expert’s calendar
- Verification of the expert’s availability
- Notification of the appointment status
- Automatic creation of a case file in the information system
- Automatic addition of categorized attachments to the correct case file
- Notification of the expert’s assistant
Benefits
Choosing Miralia means combining performance and compliance to serve your policyholders.
Enhance service quality
Fast processing, reliable and personalized responses thanks to a high-performance AI with no hallucinations
Streamline subscription journeys
Simplified and automated workflows to increase your policyholder base
Simplify claims management
Messages and attachments are processed automatically to respond faster and more efficiently to your policyholders
Stay compliant
An AI solution compliant with European regulations: IA Act and GDPR
Build trust
A traceable and explainable AI that allows every response to be explained
Concrete results
Miralia supports numerous companies to optimize their processes and improve performance on a daily basis.
“The automatic categorization and classification of attachments such as quotes, invoices, reports, summons, etc. enable us to reduce low value-added tasks and strengthen our operational efficiency.“
Alain Guede
CIO, Saretec
+50%
Additional time for employees
“Miralia allows us to easily retrieve contracts, understand which documents they contain, and save time in the responses we provide.”
Corinne Le Lann
Director of Operations, AssurOne
9000
Emails and attachments analyzed per month
“Ils sont arrivés au moment idéal, précisément lorsque je réfléchissais à l’automatisation du traitement de nos emails.”
Renaud Pellet
CEO, La Médecine Libre
÷6
Email processing cost
A solution that perfectly integrates into your stack
Connect Miralia to the tools you already use. Discover the most popular integrations in your sector.
Categorize messages based on detected intents and label them in real time directly in your inbox for more efficient processing.
Categorize messages based on detected intents and label them in real time directly in your inbox for more efficient processing.
Automatically populate your claims or expert case management system by extracting relevant information from incoming messages and attachments.
Bring meaning and control
over your customer relationship
Try our explainable, efficient, and reliable AI today.
