MESSAGE PROCESSING

Say goodbye to manual message handling

Miralia analyzes your incoming messages, classifies them, detects attachments, and generates relevant response drafts.
Your teams save time, and your customers receive faster answers.

A more responsive and efficient customer service

Miralia turns your messages into a clear, prioritized, and actionable flow.

Save time

Éliminez les tâches répétitives pour libérer du temps à vos équipes.

Centralize incoming information

Intégrez la gestion des messages avec vos autres outils de communication.

Prioritize urgent requests

Mettez en avant les demandes critiques pour agir plus vite.

Generate relevant responses

Offrez des réponses rapides, cohérentes et personnalisées à grande échelle.

Illustration Comprenez chaque message en un clin d’oeil
Illustration Identifiez et classez vos pièces jointes
Illustration Répondez plus vite mieux
Document splitting and merging

Automatically reconstruct your documents

Miralia reads every page of a PDF, analyzes its content, and detects the boundaries between documents - even when mixed together or out of order.

You get complete, sorted documents, ready to process, with no manual sorting required.

They already manage their messages with Miralia

Discover how our customers have streamlined the day-to-day management of their incoming messages.

Illustration Message Processing
Shorter response times

An insurance company increased its request processing speed by 12% thanks to the classification of policyholders’ messages and the use of AI-generated response drafts by its teams.

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Higher customer satisfaction

Karavel saw an increase in customer satisfaction, notably thanks to empathetic responses generated by the solution.

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Standardized communications

Manutan divided its email processing costs by six by standardizing responses to the most frequent questions and requests.

Illustration Message Processing
Improved employee satisfaction

The employees of an insurance company now have twice as much time to focus on complex cases thanks to the reduction of repetitive tasks.

The Miralia Solution

Message Processing

Classify, understand, and respond to messages automatically using AI.

Illustration Smart Processing

Agentic Solutions

Automate repetitive tasks and enrich your data in real time.

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Cockpit

Control your flows and monitor your performance by tracking your key indicators.

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Bring meaning and control
over your customer relationship

Try our explainable, efficient, and reliable AI today.