Overview
Miralia analyzes the information from your Salesforce requests and updates the fields of your choice with the results of its analysis: message categories, attachment categories, extracted information, and response suggestions.
Actions
Search for a case by ID
Update a case
Create a case
Add a comment to a case
Change a case priority
Change a case status
Change a case reason
Change a case type
How it works
- From Miralia, connect the Salesforce account you want to populate
- From the available captured fields, select those you want Miralia to analyze
- Miralia then analyzes these fields to extract key information and categorize it
- The analysis results are used to update the Salesforce fields of your choice, providing response suggestions and enriched data for improved CRM management
Connect your Salesforce account to Miralia
Select the fields you want Miralia to analyze
Choose the Salesforce fields to associate with each Miralia output
The selected Salesforce fields are updated with the results of Miralia’s analysis
More integrations
Exchange
Productivity
Categorize messages based on detected intents and label them in real time directly in your inbox for more efficient processing.
Read more
Gmail
Productivity
Categorize messages based on detected intents and label them in real time directly in your inbox for more efficient processing.
Read more
Hubspot
CRM
Automatically populate your CRM by extracting relevant information from incoming messages and attachments.
Read more
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