{"id":30017,"date":"2024-09-13T14:34:46","date_gmt":"2024-09-13T12:34:46","guid":{"rendered":"https:\/\/golem.ai\/?p=30017"},"modified":"2025-08-19T09:44:37","modified_gmt":"2025-08-19T07:44:37","slug":"ia-tourisme-usage","status":"publish","type":"post","link":"https:\/\/miralia.ai\/fr\/blog\/ia-tourisme-usage","title":{"rendered":"Quels sont les diff\u00e9rents cas d\u2019usage de l\u2019IA dans le Tourisme ?"},"content":{"rendered":"\n<p>Le secteur du tourisme, avec sa forte concurrence, son traitement imp\u00e9ratif de l\u2019urgence et ses fluctuations saisonni\u00e8res, pose des d\u00e9fis importants en mati\u00e8re de gestion des demandes et d&rsquo;optimisation de l&rsquo;exp\u00e9rience client. En effet, si 89% des clients se dirigent vers des concurrents suite \u00e0 une mauvaise exp\u00e9rience (source : Forbes), cela est encore d\u2019autant plus vrai dans le secteur du tourisme o\u00f9 une bonne relation client est primordiale tant en amont du voyage que pendant.<\/p>\n\n\n\n<p>&nbsp;Pour r\u00e9pondre \u00e0 ces d\u00e9fis, de nombreuses entreprises int\u00e8grent ou envisagent d\u2019int\u00e9grer des solutions d&rsquo;IA dans leur processus op\u00e9rationnel. Par exemple, le 29 juin 2023, Booking.com a lanc\u00e9 la version b\u00eata de son planificateur de voyage bas\u00e9 sur l&rsquo;IA, con\u00e7u pour am\u00e9liorer les recommandations de destinations et d&rsquo;h\u00e9bergements. Cet exemple illustre comment l&rsquo;intelligence artificielle peut transformer l&rsquo;exp\u00e9rience client dans le secteur du tourisme. D\u00e8s lors, cet article vise \u00e0 lister certains cas d\u2019usage de l\u2019IA dans ce secteur pour enrichir l&rsquo;exp\u00e9rience client.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Augmentation du taux de r\u00e9solution au premier contact<\/strong><\/h3>\n\n\n\n<p>L\u2019IA am\u00e9liore significativement le taux de First Contact Resolution en \u00e9quipant les agents de brouillons de r\u00e9ponses enrichis bas\u00e9s sur des analyses contextuelles des requ\u00eates des clients. Cela permet non seulement de r\u00e9soudre les probl\u00e8mes plus rapidement, mais \u00e9galement d&rsquo;accro\u00eetre l&rsquo;efficacit\u00e9 des agents, r\u00e9duisant ainsi les co\u00fbts op\u00e9rationnels associ\u00e9s aux multiples interactions.&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Mise \u00e0 jour du CRM pour une exp\u00e9rience enrichie<\/strong><\/h3>\n\n\n\n<p><a href=\"https:\/\/golem.ai\/fr\/guide-ia-analytique-ia-generative\">L&rsquo;IA analytique<\/a> excelle dans l&rsquo;<strong>extraction<\/strong> et l&rsquo;<strong>analyse des donn\u00e9es<\/strong> tir\u00e9es des interactions avec les clients ainsi que de la <strong>base de donn\u00e9es<\/strong> existante de l&rsquo;entreprise. En int\u00e9grant ces donn\u00e9es, l&rsquo;IA offre une vue d\u2019ensemble du client, permettant de r\u00e9pondre de mani\u00e8re plus efficace et inform\u00e9e \u00e0 chaque demande.&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>R\u00e9ponses empathiques et personnalis\u00e9es&nbsp;<\/strong><\/h3>\n\n\n\n<p>Certaines demandes par des clients n\u00e9cessitent des r\u00e9ponses empathiques et imm\u00e9diates notamment en raison d\u2019<strong>urgence<\/strong> et\/ou de <strong>r\u00e9clamations<\/strong>. D\u00e8s lors, gr\u00e2ce \u00e0 la cr\u00e9ativit\u00e9 de l\u2019<a href=\"https:\/\/golem.ai\/fr\/guide-ia-analytique-ia-generative\">IA g\u00e9n\u00e9rative<\/a>, les entreprises peuvent d\u00e9velopper des propositions de r\u00e9ponses qui ne se contentent pas de r\u00e9soudre les probl\u00e8mes, mais qui communiquent \u00e9galement de mani\u00e8re <strong>empathique<\/strong> et <strong>personnalis\u00e9e<\/strong>.&nbsp;<\/p>\n\n\n\n<p>Par exemple, Accor, un leader mondial de l&rsquo;h\u00f4tellerie, utilise un CRM aliment\u00e9 par l&rsquo;IA pour personnaliser les communications avec ses clients. Ce syst\u00e8me permet de segmenter les clients en utilisant plus de 400 attributs distincts, ce qui a conduit \u00e0 une multiplication par trois des revenus issus des emails personnalis\u00e9s d\u2019apr\u00e8s Alix Boulnois, Chief Digital Officer chez Accor. Cette approche de l&rsquo;hyperpersonnalisation montre comment l&rsquo;IA peut transformer les interactions client en augmentant \u00e0 la fois la satisfaction client et les performances financi\u00e8res de l&rsquo;entreprise.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Priorisation et routage automatique des messages<\/strong><\/h3>\n\n\n\n<p>Utiliser l&rsquo;IA pour prioriser les demandes entrantes est particuli\u00e8rement efficace dans un environnement comme le tourisme. Gr\u00e2ce au <a href=\"https:\/\/golem.ai\/fr\/blog\/linguistique\/nlp-nlg-nlu-definitions\">NLU<\/a>, l\u2019IA peut comprendre le contexte de chaque ticket, comme les dates de d\u00e9part imminentes, et prioriser ces messages pour assurer que les requ\u00eates urgentes soient trait\u00e9es en premier. Cela garantit non seulement une <strong>gestion efficace<\/strong> <strong>du temps<\/strong> mais aussi une <strong>meilleure<\/strong> <strong>exp\u00e9rience client<\/strong>.<\/p>\n\n\n\n<p>Plus encore, l&rsquo;IA permet \u00e9galement un <strong>routage pr\u00e9cis<\/strong> et <strong>automatique<\/strong> des messages vers les <strong>bons services<\/strong> ou les agents les plus aptes \u00e0 r\u00e9pondre efficacement. Certaines demandes client, parfois critiques ne peuvent pas \u00eatre trait\u00e9es par tous les agents. D\u00e8s lors, l\u2019IA, en <strong>identifiant le contenu<\/strong> et le <strong>contexte<\/strong> des requ\u00eates, route les demandes selon l&rsquo;expertise requise, ce qui r\u00e9duit le temps de passage d&rsquo;un service \u00e0 l&rsquo;autre et am\u00e9liore la qualit\u00e9 des r\u00e9ponses fournies.<\/p>\n\n\n\n<p>In fine, l&rsquo;intelligence artificielle s&rsquo;impose comme un levier strat\u00e9gique incontournable pour les entreprises du secteur du tourisme, leur permettant d&rsquo;am\u00e9liorer l&rsquo;<strong>efficacit\u00e9 op\u00e9rationnelle<\/strong> et d&rsquo;<strong>enrichir l&rsquo;exp\u00e9rience client<\/strong>. <a href=\"https:\/\/golem.ai\/fr\/produits\/inboxcare\">Des solutions<\/a> comme celles que nous proposons, gr\u00e2ce \u00e0 sa capacit\u00e9 \u00e0 traiter le langage naturel et \u00e0 automatiser la gestion des interactions clients, montrent comment l&rsquo;IA peut r\u00e9pondre efficacement aux d\u00e9fis sp\u00e9cifiques de ce secteur, notamment en p\u00e9riode de forte affluence. En int\u00e9grant de telles technologies, les entreprises peuvent non seulement mieux r\u00e9pondre aux besoins imm\u00e9diats des clients, mais aussi anticiper leurs attentes, contribuant ainsi \u00e0 leur succ\u00e8s \u00e0 long terme.<\/p>\n\n\n\n<p>Et si vous \u00eates une entreprise dans le secteur du tourisme et que vous souhaitez une solution d\u2019IA qui perfectionne encore davantage votre exp\u00e9rience client, <a href=\"https:\/\/golem.ai\/fr\/contact\">contactez-nous<\/a> !&nbsp;<\/p>\n<!-- AddThis Advanced Settings generic via filter on the_content --><!-- AddThis Share Buttons generic via filter on the_content -->","protected":false},"excerpt":{"rendered":"<p>Cet article illustre les nombreux cas d&rsquo;usage de l&rsquo;IA pour enrichir l&rsquo;exp\u00e9rience client des entreprises du Tourisme.<!-- AddThis Advanced Settings generic via filter on get_the_excerpt --><!-- AddThis Share Buttons generic via filter on get_the_excerpt --><\/p>\n","protected":false},"author":23,"featured_media":30072,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"content-type":"","footnotes":""},"categories":[68,111],"tags":[],"class_list":["post-30017","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog","category-relation-client"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>IA et Tourisme : quels sont les diff\u00e9rents cas d&#039;usage ?<\/title>\n<meta name=\"description\" content=\"L&#039;IA offre de nombreux cas d&#039;usage pour garantir une exp\u00e9rience client de qualit\u00e9. D\u00e9couvrez dans cet article ses applications concr\u00e8tes.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/miralia.ai\/fr\/blog\/ia-tourisme-usage\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"IA et Tourisme : comment garantir une exp\u00e9rience client de qualit\u00e9 ?\" \/>\n<meta property=\"og:description\" content=\"Le secteur du tourisme est contraint par de nombreuses urgences. D\u00e8s lors, l&#039;IA s&#039;av\u00e8re \u00eatre un bon rem\u00e8de pour p\u00e9renniser une exp\u00e9rience client de qualit\u00e9.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/miralia.ai\/fr\/blog\/ia-tourisme-usage\/\" \/>\n<meta property=\"og:site_name\" content=\"Miralia.ai\" \/>\n<meta property=\"article:published_time\" content=\"2024-09-13T12:34:46+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-08-19T07:44:37+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/golem-ai-website-wordpress-prod.s3.fr-par.scw.cloud\/wp-content\/uploads\/2024\/09\/13143134\/Blog-Visuels-reseaux-sociaux-1600x900-33.png\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Sammy Govin\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@miralia_ai\" \/>\n<meta name=\"twitter:site\" content=\"@miralia_ai\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/miralia.ai\\\/blog\\\/ia-tourisme-usage#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/miralia.ai\\\/blog\\\/ia-tourisme-usage\"},\"author\":{\"name\":\"Sammy Govin\",\"@id\":\"https:\\\/\\\/miralia.ai\\\/fr\\\/#\\\/schema\\\/person\\\/c8dda52df4ee61875af446746682491a\"},\"headline\":\"Quels sont les diff\u00e9rents cas d\u2019usage de l\u2019IA dans le Tourisme ?\",\"datePublished\":\"2024-09-13T12:34:46+00:00\",\"dateModified\":\"2025-08-19T07:44:37+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/miralia.ai\\\/blog\\\/ia-tourisme-usage\"},\"wordCount\":819,\"publisher\":{\"@id\":\"https:\\\/\\\/miralia.ai\\\/fr\\\/#organization\"},\"image\":{\"@id\":\"https:\\\/\\\/miralia.ai\\\/blog\\\/ia-tourisme-usage#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/golem-ai-website-wordpress-prod.s3.fr-par.scw.cloud\\\/wp-content\\\/uploads\\\/2024\\\/09\\\/13143235\\\/Blog-visuels-petite-banniere-570x200-9.png\",\"articleSection\":[\"Blog\",\"Relation Client\"],\"inLanguage\":\"fr-FR\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/miralia.ai\\\/blog\\\/ia-tourisme-usage\",\"url\":\"https:\\\/\\\/miralia.ai\\\/blog\\\/ia-tourisme-usage\",\"name\":\"IA et Tourisme : quels sont les diff\u00e9rents cas d'usage ?\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/miralia.ai\\\/fr\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/miralia.ai\\\/blog\\\/ia-tourisme-usage#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/miralia.ai\\\/blog\\\/ia-tourisme-usage#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/golem-ai-website-wordpress-prod.s3.fr-par.scw.cloud\\\/wp-content\\\/uploads\\\/2024\\\/09\\\/13143235\\\/Blog-visuels-petite-banniere-570x200-9.png\",\"datePublished\":\"2024-09-13T12:34:46+00:00\",\"dateModified\":\"2025-08-19T07:44:37+00:00\",\"description\":\"L'IA offre de nombreux cas d'usage pour garantir une exp\u00e9rience client de qualit\u00e9. D\u00e9couvrez dans cet article ses applications concr\u00e8tes.\",\"inLanguage\":\"fr-FR\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/miralia.ai\\\/blog\\\/ia-tourisme-usage\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-FR\",\"@id\":\"https:\\\/\\\/miralia.ai\\\/blog\\\/ia-tourisme-usage#primaryimage\",\"url\":\"https:\\\/\\\/golem-ai-website-wordpress-prod.s3.fr-par.scw.cloud\\\/wp-content\\\/uploads\\\/2024\\\/09\\\/13143134\\\/Blog-Visuels-reseaux-sociaux-1600x900-33.png\",\"contentUrl\":\"https:\\\/\\\/golem-ai-website-wordpress-prod.s3.fr-par.scw.cloud\\\/wp-content\\\/uploads\\\/2024\\\/09\\\/13143134\\\/Blog-Visuels-reseaux-sociaux-1600x900-33.png\",\"width\":\"\",\"height\":\"\",\"caption\":\"IA et Tourisme : Cas d'usage\"},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/miralia.ai\\\/fr\\\/#website\",\"url\":\"https:\\\/\\\/miralia.ai\\\/fr\\\/\",\"name\":\"Miralia.ai\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\\\/\\\/miralia.ai\\\/fr\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/miralia.ai\\\/fr\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"fr-FR\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/miralia.ai\\\/fr\\\/#organization\",\"name\":\"Miralia\",\"url\":\"https:\\\/\\\/miralia.ai\\\/fr\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-FR\",\"@id\":\"https:\\\/\\\/miralia.ai\\\/fr\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/golem-ai-website-wordpress-prod.s3.fr-par.scw.cloud\\\/wp-content\\\/uploads\\\/2026\\\/01\\\/07142128\\\/Logo-Miralia.png\",\"contentUrl\":\"https:\\\/\\\/golem-ai-website-wordpress-prod.s3.fr-par.scw.cloud\\\/wp-content\\\/uploads\\\/2026\\\/01\\\/07142128\\\/Logo-Miralia.png\",\"width\":1061,\"height\":211,\"caption\":\"Miralia\"},\"image\":{\"@id\":\"https:\\\/\\\/miralia.ai\\\/fr\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/x.com\\\/miralia_ai\",\"https:\\\/\\\/www.linkedin.com\\\/company\\\/miralia\\\/\"]},{\"@type\":\"Person\",\"@id\":\"https:\\\/\\\/miralia.ai\\\/fr\\\/#\\\/schema\\\/person\\\/c8dda52df4ee61875af446746682491a\",\"name\":\"Sammy Govin\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-FR\",\"@id\":\"https:\\\/\\\/golem-ai-website-wordpress-prod.s3.fr-par.scw.cloud\\\/wp-content\\\/uploads\\\/2023\\\/10\\\/26113926\\\/IMG_8389-150x150.jpg\",\"url\":\"https:\\\/\\\/golem-ai-website-wordpress-prod.s3.fr-par.scw.cloud\\\/wp-content\\\/uploads\\\/2023\\\/10\\\/26113926\\\/IMG_8389-150x150.jpg\",\"contentUrl\":\"https:\\\/\\\/golem-ai-website-wordpress-prod.s3.fr-par.scw.cloud\\\/wp-content\\\/uploads\\\/2023\\\/10\\\/26113926\\\/IMG_8389-150x150.jpg\",\"caption\":\"Sammy Govin\"},\"url\":\"https:\\\/\\\/miralia.ai\\\/fr\\\/auteur\\\/sammy-govin\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"IA et Tourisme : quels sont les diff\u00e9rents cas d'usage ?","description":"L'IA offre de nombreux cas d'usage pour garantir une exp\u00e9rience client de qualit\u00e9. D\u00e9couvrez dans cet article ses applications concr\u00e8tes.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/miralia.ai\/fr\/blog\/ia-tourisme-usage\/","og_locale":"fr_FR","og_type":"article","og_title":"IA et Tourisme : comment garantir une exp\u00e9rience client de qualit\u00e9 ?","og_description":"Le secteur du tourisme est contraint par de nombreuses urgences. D\u00e8s lors, l'IA s'av\u00e8re \u00eatre un bon rem\u00e8de pour p\u00e9renniser une exp\u00e9rience client de qualit\u00e9.","og_url":"https:\/\/miralia.ai\/fr\/blog\/ia-tourisme-usage\/","og_site_name":"Miralia.ai","article_published_time":"2024-09-13T12:34:46+00:00","article_modified_time":"2025-08-19T07:44:37+00:00","og_image":[{"url":"https:\/\/golem-ai-website-wordpress-prod.s3.fr-par.scw.cloud\/wp-content\/uploads\/2024\/09\/13143134\/Blog-Visuels-reseaux-sociaux-1600x900-33.png","width":"","height":"","type":"image\/png"}],"author":"Sammy Govin","twitter_card":"summary_large_image","twitter_creator":"@miralia_ai","twitter_site":"@miralia_ai","schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/miralia.ai\/blog\/ia-tourisme-usage#article","isPartOf":{"@id":"https:\/\/miralia.ai\/blog\/ia-tourisme-usage"},"author":{"name":"Sammy Govin","@id":"https:\/\/miralia.ai\/fr\/#\/schema\/person\/c8dda52df4ee61875af446746682491a"},"headline":"Quels sont les diff\u00e9rents cas d\u2019usage de l\u2019IA dans le Tourisme ?","datePublished":"2024-09-13T12:34:46+00:00","dateModified":"2025-08-19T07:44:37+00:00","mainEntityOfPage":{"@id":"https:\/\/miralia.ai\/blog\/ia-tourisme-usage"},"wordCount":819,"publisher":{"@id":"https:\/\/miralia.ai\/fr\/#organization"},"image":{"@id":"https:\/\/miralia.ai\/blog\/ia-tourisme-usage#primaryimage"},"thumbnailUrl":"https:\/\/golem-ai-website-wordpress-prod.s3.fr-par.scw.cloud\/wp-content\/uploads\/2024\/09\/13143235\/Blog-visuels-petite-banniere-570x200-9.png","articleSection":["Blog","Relation Client"],"inLanguage":"fr-FR"},{"@type":"WebPage","@id":"https:\/\/miralia.ai\/blog\/ia-tourisme-usage","url":"https:\/\/miralia.ai\/blog\/ia-tourisme-usage","name":"IA et Tourisme : quels sont les diff\u00e9rents cas d'usage ?","isPartOf":{"@id":"https:\/\/miralia.ai\/fr\/#website"},"primaryImageOfPage":{"@id":"https:\/\/miralia.ai\/blog\/ia-tourisme-usage#primaryimage"},"image":{"@id":"https:\/\/miralia.ai\/blog\/ia-tourisme-usage#primaryimage"},"thumbnailUrl":"https:\/\/golem-ai-website-wordpress-prod.s3.fr-par.scw.cloud\/wp-content\/uploads\/2024\/09\/13143235\/Blog-visuels-petite-banniere-570x200-9.png","datePublished":"2024-09-13T12:34:46+00:00","dateModified":"2025-08-19T07:44:37+00:00","description":"L'IA offre de nombreux cas d'usage pour garantir une exp\u00e9rience client de qualit\u00e9. D\u00e9couvrez dans cet article ses applications concr\u00e8tes.","inLanguage":"fr-FR","potentialAction":[{"@type":"ReadAction","target":["https:\/\/miralia.ai\/blog\/ia-tourisme-usage"]}]},{"@type":"ImageObject","inLanguage":"fr-FR","@id":"https:\/\/miralia.ai\/blog\/ia-tourisme-usage#primaryimage","url":"https:\/\/golem-ai-website-wordpress-prod.s3.fr-par.scw.cloud\/wp-content\/uploads\/2024\/09\/13143134\/Blog-Visuels-reseaux-sociaux-1600x900-33.png","contentUrl":"https:\/\/golem-ai-website-wordpress-prod.s3.fr-par.scw.cloud\/wp-content\/uploads\/2024\/09\/13143134\/Blog-Visuels-reseaux-sociaux-1600x900-33.png","width":"","height":"","caption":"IA et Tourisme : Cas d'usage"},{"@type":"WebSite","@id":"https:\/\/miralia.ai\/fr\/#website","url":"https:\/\/miralia.ai\/fr\/","name":"Miralia.ai","description":"","publisher":{"@id":"https:\/\/miralia.ai\/fr\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/miralia.ai\/fr\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"fr-FR"},{"@type":"Organization","@id":"https:\/\/miralia.ai\/fr\/#organization","name":"Miralia","url":"https:\/\/miralia.ai\/fr\/","logo":{"@type":"ImageObject","inLanguage":"fr-FR","@id":"https:\/\/miralia.ai\/fr\/#\/schema\/logo\/image\/","url":"https:\/\/golem-ai-website-wordpress-prod.s3.fr-par.scw.cloud\/wp-content\/uploads\/2026\/01\/07142128\/Logo-Miralia.png","contentUrl":"https:\/\/golem-ai-website-wordpress-prod.s3.fr-par.scw.cloud\/wp-content\/uploads\/2026\/01\/07142128\/Logo-Miralia.png","width":1061,"height":211,"caption":"Miralia"},"image":{"@id":"https:\/\/miralia.ai\/fr\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/x.com\/miralia_ai","https:\/\/www.linkedin.com\/company\/miralia\/"]},{"@type":"Person","@id":"https:\/\/miralia.ai\/fr\/#\/schema\/person\/c8dda52df4ee61875af446746682491a","name":"Sammy Govin","image":{"@type":"ImageObject","inLanguage":"fr-FR","@id":"https:\/\/golem-ai-website-wordpress-prod.s3.fr-par.scw.cloud\/wp-content\/uploads\/2023\/10\/26113926\/IMG_8389-150x150.jpg","url":"https:\/\/golem-ai-website-wordpress-prod.s3.fr-par.scw.cloud\/wp-content\/uploads\/2023\/10\/26113926\/IMG_8389-150x150.jpg","contentUrl":"https:\/\/golem-ai-website-wordpress-prod.s3.fr-par.scw.cloud\/wp-content\/uploads\/2023\/10\/26113926\/IMG_8389-150x150.jpg","caption":"Sammy Govin"},"url":"https:\/\/miralia.ai\/fr\/auteur\/sammy-govin"}]}},"_links":{"self":[{"href":"https:\/\/miralia.ai\/fr\/wp-json\/wp\/v2\/posts\/30017","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/miralia.ai\/fr\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/miralia.ai\/fr\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/miralia.ai\/fr\/wp-json\/wp\/v2\/users\/23"}],"replies":[{"embeddable":true,"href":"https:\/\/miralia.ai\/fr\/wp-json\/wp\/v2\/comments?post=30017"}],"version-history":[{"count":6,"href":"https:\/\/miralia.ai\/fr\/wp-json\/wp\/v2\/posts\/30017\/revisions"}],"predecessor-version":[{"id":33139,"href":"https:\/\/miralia.ai\/fr\/wp-json\/wp\/v2\/posts\/30017\/revisions\/33139"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/miralia.ai\/fr\/wp-json\/wp\/v2\/media\/30072"}],"wp:attachment":[{"href":"https:\/\/miralia.ai\/fr\/wp-json\/wp\/v2\/media?parent=30017"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/miralia.ai\/fr\/wp-json\/wp\/v2\/categories?post=30017"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/miralia.ai\/fr\/wp-json\/wp\/v2\/tags?post=30017"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}