{"id":33501,"date":"2025-10-07T15:26:43","date_gmt":"2025-10-07T13:26:43","guid":{"rendered":"https:\/\/golem.ai\/?p=33501"},"modified":"2025-10-07T15:26:44","modified_gmt":"2025-10-07T13:26:44","slug":"fidelisation-client-flux-entrants","status":"publish","type":"post","link":"https:\/\/miralia.ai\/en\/blog\/fidelisation-client-flux-entrants","title":{"rendered":"Quand un mail client devient une opportunit\u00e9 de fid\u00e9lisation gr\u00e2ce \u00e0 l’IA neuro-symbolique"},"content":{"rendered":"

Les messages clients, un indicateur sous-estim\u00e9<\/h2>\n\n\n\n

Chaque jour, les banques, les assurances et les services clients re\u00e7oivent des centaines parfois des milliers de messages.
Des mails, des formulaires, des pi\u00e8ces jointes\u2026 Autant de flux entrants que les \u00e9quipes doivent trier, comprendre et traiter.<\/p>\n\n\n\n

Souvent, ces messages sont per\u00e7us comme une charge : une r\u00e9clamation \u00e0 g\u00e9rer, un probl\u00e8me \u00e0 r\u00e9soudre, un ticket \u00e0 cl\u00f4turer.
Pourtant, derri\u00e8re chaque mail se cache une opportunit\u00e9 : \u00e9couter, comprendre et fid\u00e9liser.<\/p>\n\n\n\n

\"Quand<\/figure>\n\n\n\n

Dans un contexte o\u00f9 la concurrence est forte et o\u00f9 la confiance client est fragile, le traitement intelligent des flux entrants devient un v\u00e9ritable levier de fid\u00e9lisation.<\/p>\n\n\n\n

Derri\u00e8re une r\u00e9clamation, un signe de confiance<\/h2>\n\n\n\n

Un client qui prend le temps d\u2019\u00e9crire n\u2019est pas un client perdu. C\u2019est un client qui croit encore en votre capacit\u00e9 \u00e0 r\u00e9pondre.
Et c\u2019est pr\u00e9cis\u00e9ment l\u00e0 que tout se joue.<\/p>\n\n\n\n

Chaque mail entrant est une preuve d\u2019engagement : l\u2019expression d\u2019une attente, d\u2019une \u00e9motion, d\u2019un besoin non satisfait.
Malheureusement, ces signaux sont souvent noy\u00e9s dans la masse des demandes quotidiennes.<\/p>\n\n\n\n

Les \u00e9quipes passent du temps \u00e0 trier manuellement les messages, sans toujours capter l\u2019essence de ce que le client dit ou ressent.<\/p>\n\n\n\n


L\u2019IA neuro-symbolique permet de redonner du sens \u00e0 cette communication : comprendre le contenu, la tonalit\u00e9 et l\u2019intention r\u00e9elle du client.<\/p>\n\n\n\n

De la r\u00e9activit\u00e9 \u00e0 la personnalisation<\/h2>\n\n\n\n

Un mail client mal compris, c\u2019est une frustration. Un mail bien trait\u00e9, c\u2019est une exp\u00e9rience m\u00e9morable.<\/p>\n\n\n\n

Gr\u00e2ce \u00e0 l\u2019analyse s\u00e9mantique et aux r\u00e8gles m\u00e9tiers explicables de l\u2019IA neuro-symbolique, il devient possible de :<\/p>\n\n\n\n

    \n
  • Identifier automatiquement les intentions (plainte, demande, remerciement, urgence).<\/li>\n\n\n\n
  • D\u00e9tecter la tonalit\u00e9 \u00e9motionnelle (col\u00e8re, inqui\u00e9tude, satisfaction).<\/li>\n\n\n\n
  • Classer et orienter le message vers le bon interlocuteur.<\/li>\n\n\n\n
  • Fournir \u00e0 l\u2019agent humain un contexte pr\u00e9cis, pour r\u00e9pondre plus justement.<\/li>\n<\/ul>\n\n\n\n

    R\u00e9sultat : la r\u00e9activit\u00e9 ne repose plus uniquement sur la vitesse, mais sur la pertinence.<\/p>\n\n\n\n

    Une r\u00e9ponse rapide et bien cibl\u00e9e devient un geste de consid\u00e9ration, et donc un acte de fid\u00e9lisation.<\/p>\n\n\n\n

    L\u2019IA au service de la relation humaine<\/h2>\n\n\n\n

    Automatiser le traitement des flux entrants ne veut pas dire d\u00e9shumaniser la relation.<\/p>\n\n\n\n

    En soulageant les \u00e9quipes des t\u00e2ches r\u00e9p\u00e9titives (lecture, tri, orientation), l\u2019IA neuro-symbolique leur lib\u00e8re du temps pour ce qui compte vraiment : la relation. <\/p>\n\n\n\n


    Elle agit comme un co\u00e9quipier intelligent, qui aide \u00e0 mieux comprendre les besoins et les \u00e9motions derri\u00e8re les mots.<\/p>\n\n\n\n

    Dans une banque, un mail exprimant de la col\u00e8re apr\u00e8s un virement bloqu\u00e9 n\u2019a pas la m\u00eame valeur qu\u2019un simple \u201cmerci\u201d.
    Dans l\u2019assurance, une demande urgente apr\u00e8s un sinistre m\u00e9rite d\u2019\u00eatre identifi\u00e9e et trait\u00e9e en priorit\u00e9.
    L\u2019IA permet de prioriser selon le contexte \u00e9motionnel et op\u00e9rationnel.<\/p>\n\n\n\n

    Ainsi, la technologie renforce la proximit\u00e9 plut\u00f4t qu\u2019elle ne la remplace.<\/p>\n\n\n\n

    Transformer la donn\u00e9e client en fid\u00e9lit\u00e9<\/h2>\n\n\n\n

    Chaque flux entrant est une donn\u00e9e qualitative.
    Et quand elle est correctement analys\u00e9e, cette donn\u00e9e devient un outil strat\u00e9gique.<\/p>\n\n\n\n

    Les messages clients r\u00e9v\u00e8lent :<\/p>\n\n\n\n

      \n
    • Les points de friction r\u00e9currents (un parcours digital mal compris, un d\u00e9lai trop long).<\/li>\n\n\n\n
    • Les signaux faibles d\u2019insatisfaction.<\/li>\n\n\n\n
    • Les moments positifs qui peuvent inspirer d\u2019autres parcours.<\/li>\n<\/ul>\n\n\n\n

      Gr\u00e2ce \u00e0 une IA explicable, les \u00e9quipes marketing et relation client peuvent exploiter ces informations pour am\u00e9liorer les processus, les produits et les messages de marque.
      C\u2019est la boucle vertueuse du flux entrant : comprendre pour am\u00e9liorer, am\u00e9liorer pour fid\u00e9liser.<\/p>\n\n\n\n

      Les b\u00e9n\u00e9fices concrets<\/h2>\n\n\n\n
        \n
      • Pour les clients : une \u00e9coute r\u00e9elle, des r\u00e9ponses pertinentes et un sentiment de reconnaissance.<\/li>\n\n\n\n
      • Pour les \u00e9quipes : moins de charge cognitive, plus de temps pour les \u00e9changes \u00e0 forte valeur ajout\u00e9e.<\/li>\n\n\n\n
      • Pour l\u2019entreprise : une relation renforc\u00e9e, un meilleur taux de satisfaction et une fid\u00e9lisation durable.<\/li>\n<\/ul>\n\n\n\n

        Ce n\u2019est pas la quantit\u00e9 de r\u00e9ponses qui compte, mais la qualit\u00e9 des interactions.<\/p>\n\n\n\n

        Un mail client n\u2019est pas une interruption : c\u2019est une opportunit\u00e9 de transformer un retour n\u00e9gatif en un retour positif et une plainte en une relation durable.<\/p>\n\n\n\n

        En traitant les flux entrants avec intelligence et sens, les entreprises r\u00e9inventent leur mani\u00e8re d\u2019\u00e9couter.
        L\u2019IA neuro-symbolique s\u2019inscrit dans cette logique : aider les organisations \u00e0 comprendre chaque message, \u00e0 respecter son contexte et \u00e0 valoriser la relation humaine.<\/p>\n\n\n\n

        Parce que fid\u00e9liser, c\u2019est avant tout savoir \u00e9couter.<\/p>\n\n\n\n

        <\/p>\n","protected":false},"excerpt":{"rendered":"

        L\u2019IA neuro-symbolique transforme le traitement des flux entrants en v\u00e9ritable levier de fid\u00e9lisation client.<\/p>","protected":false},"author":26,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"content-type":"","footnotes":""},"categories":[68,111,74],"tags":[],"class_list":["post-33501","post","type-post","status-publish","format-standard","hentry","category-blog","category-relation-client","category-technologie"],"acf":[],"yoast_head":"\nFid\u00e9lisation client : Comment valoriser les flux entrants<\/title>\n<meta name=\"description\" content=\"D\u00e9couvrez comment l\u2019IA neuro-symbolique transforme le traitement des flux entrants en levier de fid\u00e9lisation client durable et personnalis\u00e9e.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/miralia.ai\/en\/blog\/fidelisation-client-flux-entrants\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Fid\u00e9lisation client : Comment valoriser les flux entrants\" \/>\n<meta property=\"og:description\" content=\"D\u00e9couvrez comment l\u2019IA neuro-symbolique transforme le traitement des flux entrants en levier de fid\u00e9lisation client durable et personnalis\u00e9e.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/miralia.ai\/en\/blog\/fidelisation-client-flux-entrants\/\" \/>\n<meta property=\"og:site_name\" content=\"Miralia.ai\" \/>\n<meta property=\"article:published_time\" content=\"2025-10-07T13:26:43+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-10-07T13:26:44+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/golem-ai-website-wordpress-prod.s3.fr-par.scw.cloud\/wp-content\/uploads\/2025\/10\/07150322\/Fidelisation-client-banniere.webp\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Lony Siggini\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@miralia_ai\" \/>\n<meta name=\"twitter:site\" content=\"@miralia_ai\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/miralia.ai\\\/blog\\\/fidelisation-client-flux-entrants#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/miralia.ai\\\/blog\\\/fidelisation-client-flux-entrants\"},\"author\":{\"name\":\"Lony Siggini\",\"@id\":\"https:\\\/\\\/miralia.ai\\\/fr\\\/#\\\/schema\\\/person\\\/0db500a729c9c5784467c0d79ef87264\"},\"headline\":\"Quand un mail client devient une opportunit\u00e9 de fid\u00e9lisation gr\u00e2ce \u00e0 l’IA neuro-symbolique\",\"datePublished\":\"2025-10-07T13:26:43+00:00\",\"dateModified\":\"2025-10-07T13:26:44+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/miralia.ai\\\/blog\\\/fidelisation-client-flux-entrants\"},\"wordCount\":777,\"publisher\":{\"@id\":\"https:\\\/\\\/miralia.ai\\\/fr\\\/#organization\"},\"image\":{\"@id\":\"https:\\\/\\\/miralia.ai\\\/blog\\\/fidelisation-client-flux-entrants#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/golem-ai-website-wordpress-prod.s3.fr-par.scw.cloud\\\/wp-content\\\/uploads\\\/2025\\\/10\\\/06151109\\\/601109181.jpg\",\"articleSection\":[\"Blog\",\"Relation Client\",\"Technologie\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/miralia.ai\\\/blog\\\/fidelisation-client-flux-entrants\",\"url\":\"https:\\\/\\\/miralia.ai\\\/blog\\\/fidelisation-client-flux-entrants\",\"name\":\"Fid\u00e9lisation client : Comment valoriser les flux entrants\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/miralia.ai\\\/fr\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/miralia.ai\\\/blog\\\/fidelisation-client-flux-entrants#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/miralia.ai\\\/blog\\\/fidelisation-client-flux-entrants#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/golem-ai-website-wordpress-prod.s3.fr-par.scw.cloud\\\/wp-content\\\/uploads\\\/2025\\\/10\\\/06151109\\\/601109181.jpg\",\"datePublished\":\"2025-10-07T13:26:43+00:00\",\"dateModified\":\"2025-10-07T13:26:44+00:00\",\"description\":\"D\u00e9couvrez comment l\u2019IA neuro-symbolique transforme le traitement des flux entrants en levier de fid\u00e9lisation client durable et personnalis\u00e9e.\",\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/miralia.ai\\\/blog\\\/fidelisation-client-flux-entrants\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/miralia.ai\\\/blog\\\/fidelisation-client-flux-entrants#primaryimage\",\"url\":\"https:\\\/\\\/golem-ai-website-wordpress-prod.s3.fr-par.scw.cloud\\\/wp-content\\\/uploads\\\/2025\\\/10\\\/07150322\\\/Fidelisation-client-banniere.webp\",\"contentUrl\":\"https:\\\/\\\/golem-ai-website-wordpress-prod.s3.fr-par.scw.cloud\\\/wp-content\\\/uploads\\\/2025\\\/10\\\/07150322\\\/Fidelisation-client-banniere.webp\",\"width\":\"\",\"height\":\"\"},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/miralia.ai\\\/fr\\\/#website\",\"url\":\"https:\\\/\\\/miralia.ai\\\/fr\\\/\",\"name\":\"Miralia.ai\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\\\/\\\/miralia.ai\\\/fr\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/miralia.ai\\\/fr\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/miralia.ai\\\/fr\\\/#organization\",\"name\":\"Miralia\",\"url\":\"https:\\\/\\\/miralia.ai\\\/fr\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/miralia.ai\\\/fr\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/golem-ai-website-wordpress-prod.s3.fr-par.scw.cloud\\\/wp-content\\\/uploads\\\/2026\\\/01\\\/07142128\\\/Logo-Miralia.png\",\"contentUrl\":\"https:\\\/\\\/golem-ai-website-wordpress-prod.s3.fr-par.scw.cloud\\\/wp-content\\\/uploads\\\/2026\\\/01\\\/07142128\\\/Logo-Miralia.png\",\"width\":1061,\"height\":211,\"caption\":\"Miralia\"},\"image\":{\"@id\":\"https:\\\/\\\/miralia.ai\\\/fr\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/x.com\\\/miralia_ai\",\"https:\\\/\\\/www.linkedin.com\\\/company\\\/miralia\\\/\"]},{\"@type\":\"Person\",\"@id\":\"https:\\\/\\\/miralia.ai\\\/fr\\\/#\\\/schema\\\/person\\\/0db500a729c9c5784467c0d79ef87264\",\"name\":\"Lony Siggini\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/golem-ai-website-wordpress-prod.s3.fr-par.scw.cloud\\\/wp-content\\\/uploads\\\/2025\\\/09\\\/03135207\\\/IMG_8323-150x150.jpg\",\"url\":\"https:\\\/\\\/golem-ai-website-wordpress-prod.s3.fr-par.scw.cloud\\\/wp-content\\\/uploads\\\/2025\\\/09\\\/03135207\\\/IMG_8323-150x150.jpg\",\"contentUrl\":\"https:\\\/\\\/golem-ai-website-wordpress-prod.s3.fr-par.scw.cloud\\\/wp-content\\\/uploads\\\/2025\\\/09\\\/03135207\\\/IMG_8323-150x150.jpg\",\"caption\":\"Lony Siggini\"},\"url\":\"https:\\\/\\\/miralia.ai\\\/en\\\/auteur\\\/lonys\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Fid\u00e9lisation client : Comment valoriser les flux entrants","description":"D\u00e9couvrez comment l\u2019IA neuro-symbolique transforme le traitement des flux entrants en levier de fid\u00e9lisation client durable et personnalis\u00e9e.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/miralia.ai\/en\/blog\/fidelisation-client-flux-entrants\/","og_locale":"en_US","og_type":"article","og_title":"Fid\u00e9lisation client : Comment valoriser les flux entrants","og_description":"D\u00e9couvrez comment l\u2019IA neuro-symbolique transforme le traitement des flux entrants en levier de fid\u00e9lisation client durable et personnalis\u00e9e.","og_url":"https:\/\/miralia.ai\/en\/blog\/fidelisation-client-flux-entrants\/","og_site_name":"Miralia.ai","article_published_time":"2025-10-07T13:26:43+00:00","article_modified_time":"2025-10-07T13:26:44+00:00","og_image":[{"url":"https:\/\/golem-ai-website-wordpress-prod.s3.fr-par.scw.cloud\/wp-content\/uploads\/2025\/10\/07150322\/Fidelisation-client-banniere.webp","width":"","height":"","type":"image\/png"}],"author":"Lony Siggini","twitter_card":"summary_large_image","twitter_creator":"@miralia_ai","twitter_site":"@miralia_ai","schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/miralia.ai\/blog\/fidelisation-client-flux-entrants#article","isPartOf":{"@id":"https:\/\/miralia.ai\/blog\/fidelisation-client-flux-entrants"},"author":{"name":"Lony Siggini","@id":"https:\/\/miralia.ai\/fr\/#\/schema\/person\/0db500a729c9c5784467c0d79ef87264"},"headline":"Quand un mail client devient une opportunit\u00e9 de fid\u00e9lisation gr\u00e2ce \u00e0 l’IA neuro-symbolique","datePublished":"2025-10-07T13:26:43+00:00","dateModified":"2025-10-07T13:26:44+00:00","mainEntityOfPage":{"@id":"https:\/\/miralia.ai\/blog\/fidelisation-client-flux-entrants"},"wordCount":777,"publisher":{"@id":"https:\/\/miralia.ai\/fr\/#organization"},"image":{"@id":"https:\/\/miralia.ai\/blog\/fidelisation-client-flux-entrants#primaryimage"},"thumbnailUrl":"https:\/\/golem-ai-website-wordpress-prod.s3.fr-par.scw.cloud\/wp-content\/uploads\/2025\/10\/06151109\/601109181.jpg","articleSection":["Blog","Relation Client","Technologie"],"inLanguage":"en-US"},{"@type":"WebPage","@id":"https:\/\/miralia.ai\/blog\/fidelisation-client-flux-entrants","url":"https:\/\/miralia.ai\/blog\/fidelisation-client-flux-entrants","name":"Fid\u00e9lisation client : Comment valoriser les flux entrants","isPartOf":{"@id":"https:\/\/miralia.ai\/fr\/#website"},"primaryImageOfPage":{"@id":"https:\/\/miralia.ai\/blog\/fidelisation-client-flux-entrants#primaryimage"},"image":{"@id":"https:\/\/miralia.ai\/blog\/fidelisation-client-flux-entrants#primaryimage"},"thumbnailUrl":"https:\/\/golem-ai-website-wordpress-prod.s3.fr-par.scw.cloud\/wp-content\/uploads\/2025\/10\/06151109\/601109181.jpg","datePublished":"2025-10-07T13:26:43+00:00","dateModified":"2025-10-07T13:26:44+00:00","description":"D\u00e9couvrez comment l\u2019IA neuro-symbolique transforme le traitement des flux entrants en levier de fid\u00e9lisation client durable et personnalis\u00e9e.","inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/miralia.ai\/blog\/fidelisation-client-flux-entrants"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/miralia.ai\/blog\/fidelisation-client-flux-entrants#primaryimage","url":"https:\/\/golem-ai-website-wordpress-prod.s3.fr-par.scw.cloud\/wp-content\/uploads\/2025\/10\/07150322\/Fidelisation-client-banniere.webp","contentUrl":"https:\/\/golem-ai-website-wordpress-prod.s3.fr-par.scw.cloud\/wp-content\/uploads\/2025\/10\/07150322\/Fidelisation-client-banniere.webp","width":"","height":""},{"@type":"WebSite","@id":"https:\/\/miralia.ai\/fr\/#website","url":"https:\/\/miralia.ai\/fr\/","name":"Miralia.ai","description":"","publisher":{"@id":"https:\/\/miralia.ai\/fr\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/miralia.ai\/fr\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/miralia.ai\/fr\/#organization","name":"Miralia","url":"https:\/\/miralia.ai\/fr\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/miralia.ai\/fr\/#\/schema\/logo\/image\/","url":"https:\/\/golem-ai-website-wordpress-prod.s3.fr-par.scw.cloud\/wp-content\/uploads\/2026\/01\/07142128\/Logo-Miralia.png","contentUrl":"https:\/\/golem-ai-website-wordpress-prod.s3.fr-par.scw.cloud\/wp-content\/uploads\/2026\/01\/07142128\/Logo-Miralia.png","width":1061,"height":211,"caption":"Miralia"},"image":{"@id":"https:\/\/miralia.ai\/fr\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/x.com\/miralia_ai","https:\/\/www.linkedin.com\/company\/miralia\/"]},{"@type":"Person","@id":"https:\/\/miralia.ai\/fr\/#\/schema\/person\/0db500a729c9c5784467c0d79ef87264","name":"Lony Siggini","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/golem-ai-website-wordpress-prod.s3.fr-par.scw.cloud\/wp-content\/uploads\/2025\/09\/03135207\/IMG_8323-150x150.jpg","url":"https:\/\/golem-ai-website-wordpress-prod.s3.fr-par.scw.cloud\/wp-content\/uploads\/2025\/09\/03135207\/IMG_8323-150x150.jpg","contentUrl":"https:\/\/golem-ai-website-wordpress-prod.s3.fr-par.scw.cloud\/wp-content\/uploads\/2025\/09\/03135207\/IMG_8323-150x150.jpg","caption":"Lony Siggini"},"url":"https:\/\/miralia.ai\/en\/auteur\/lonys"}]}},"_links":{"self":[{"href":"https:\/\/miralia.ai\/en\/wp-json\/wp\/v2\/posts\/33501","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/miralia.ai\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/miralia.ai\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/miralia.ai\/en\/wp-json\/wp\/v2\/users\/26"}],"replies":[{"embeddable":true,"href":"https:\/\/miralia.ai\/en\/wp-json\/wp\/v2\/comments?post=33501"}],"version-history":[{"count":8,"href":"https:\/\/miralia.ai\/en\/wp-json\/wp\/v2\/posts\/33501\/revisions"}],"predecessor-version":[{"id":33526,"href":"https:\/\/miralia.ai\/en\/wp-json\/wp\/v2\/posts\/33501\/revisions\/33526"}],"wp:attachment":[{"href":"https:\/\/miralia.ai\/en\/wp-json\/wp\/v2\/media?parent=33501"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/miralia.ai\/en\/wp-json\/wp\/v2\/categories?post=33501"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/miralia.ai\/en\/wp-json\/wp\/v2\/tags?post=33501"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}